A sound and a pop-up
Each new order rings, pops up and lands on the bell, in the portal and as a desktop notification, so nobody has to keep refreshing.
Customers chat.
AI Cart takes
the order.
AI Cart answers your WhatsApp in English or Roman Urdu, voice notes too. It picks products from your catalogue, quotes your prices and sends each confirmed order to your portal, even at 2 a.m.
Free plan, 50 orders a month No card needed Works on any phone
Green Basket Martonline
- Assalam o alaikum! 2 carton pani aur 5 kg chawal chahiye
- Walaikum assalam, Ayesha! Added to your cart:
1. Mineral Water 1.5L x 6 (Carton) × 2 · Rs 1,080
2. Basmati Rice Super Kernel 5kg × 1 · Rs 2,350
Anything else? - Voice note, 6 seconds: “aur ek dozen anday bhi”.
- Got your voice note: ek dozen anday. Added Farm Eggs (Dozen) × 1 · Rs 420
Total: Rs 3,850Deliver to House 12, Street 4, DHA Phase 5? Reply Yes to confirm. - Yes. Please ring the bell twice.
- Order #1043 placed ✅
Thank you, Ayesha! We’ll message you here when it’s out for delivery.
The real AI Cart portal with a demo shop. Order #1043 was placed by the WhatsApp assistant.
Made for businesses that sell on WhatsApp
- Restaurants
- Cafés & bakeries
- Supermarkets
- Grocery stores
- Pharmacies
- Water delivery
- Wholesalers
- Distributors
- Manufacturers
- Fashion
- Electronics
- Local services
It sells only what you stock, at your prices
Every answer comes from your own catalogue. The assistant searches it, keeps a real cart for each customer and writes the order summary from your prices, so what the customer reads is what lands in your portal.
Their words, your products
- 2 kilo chaawal or 1 doodh
- chaawal → Basmati Rice 5kg doodh → Fresh Milk 1L
Which rice would you like: Basmati or Sella?
Answers from your product notes
- Is the basmati good for biryani?
- Yes. It is extra-long grain basmati, aged one year, and cooks fluffy. Made for biryani and pulao. Shall I add a 5kg bag?
Remembers regulars
- Same as last time please
- Welcome back, Bilal! I’ve added your last order: 3 items, Rs 2,000. Deliver to 45-B, Gulberg III again?
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English and Roman Urdu
“2 carton pani aur 5 kg chawal” works as well as “two cartons of water”. Replies stay in easy-to-read Latin script.
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Voice notes
Customers can simply talk. Each note is transcribed and handled exactly like a typed message.
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Finds products the way people ask
Exact names, your own keywords, misspellings and local words like chawal, anday or doodh.
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Prices only from your catalogue
Totals and the order summary are built from your data, so a quoted price is always your price.
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Answers product questions
It uses your product descriptions and Train AI notes, and says so plainly when it doesn’t know.
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Remembers regulars
Greets returning customers by name, offers their saved address and repeats a last order in one message.
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Handles the after-sales
“Where is my order?”, past orders, and cancelling a just-placed order within a set time.
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Follows up, once
One reminder for a forgotten cart, and a short “did it arrive?” after delivery, saved on the order.
How it avoids wrong orders
Each reply is checked before your customer sees it.
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One cart, one order
Repeated messages, network retries and re-sent carts are caught at three separate points, so nothing is booked twice.
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Out of stock stays unsold
Switch a product off and the assistant stops offering it straight away.
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No invented details
Replies with a made-up price or size, a missing quantity or a wrong total are corrected before they are sent.
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Summaries written from the saved order
The priced summary and the “order placed” message come straight from the order record.
Live on WhatsApp in three steps
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Connect your number
Link your WhatsApp Business number in the portal, or let the AI Cart team connect it with you. A green light in the top bar means the assistant is live.
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Add what you sell
Type products in, import an Excel sheet from our template, or sync them from your ERP or website. A few keywords per product help customers’ own words find it.
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Take orders
Customers message your number. The assistant builds the cart, confirms it, and the order appears in your portal with a sound and a pop-up.
The portal your team works in
Orders, products, customers, branches and billing. These are real screens from AI Cart with a demo shop loaded.
Today at a glance
Today’s orders, the customers still waiting for a reply, how much of your plan is used and a quick customer lookup.
- Unattended orders show how long each customer has waited
- Today’s, pending and completed orders at the top
- One branch or all of them, from the top bar
Every order, from every channel
WhatsApp orders and the ones you enter for phone or walk-in customers share one list. Change a status from the row and the customer is told on WhatsApp.
- Kitchen tickets and delivery copies, 80 mm or 58 mm
- Filters by date, status and source, plus search
- A daily summary report to print
The order, as the customer placed it
Items, add-ons, quantities, tax, delivery address and the customer’s own note, with a total that matches the WhatsApp summary to the rupee.
- The customer’s note travels with the order
- GST or VAT shown per line
- Edit, print or move it along
The catalogue the assistant sells from
Names, prices and stock here are exactly what customers see. Each product carries keywords, so local words find it.
- Excel import with a ready template
- Retail and wholesale prices
- AI details for every product
Customers add themselves
Anyone who orders on WhatsApp is saved with their phone number and address. Add others by hand or import a list.
- Search by name, phone or code
- Phone numbers kept in international format
- Quick lookup from the dashboard
Branches, roles and staff logins
One account for the whole business, a branch for each location and a login for each person.
- Roles like Cashier, Rider or Store Manager
- Choose exactly what each role can see and change
- Switch staff on or off at any time
Your plan and what you have used
Your plan, how many orders you have used this cycle and what you can move to, shown in your own currency.
- Upgrade by card or bank transfer
- A grace period when a plan ends
- Receipts for every payment
A wallet that pays per order
Your package and top-ups go into one balance, and each order takes a small, fixed amount. Every charge and top-up is in the statement.
- See how many more orders your balance covers
- Top up by card or bank transfer
- Statement grouped by day
Press Ctrl K, go anywhere
Every screen and action is one search away: open a page, add an order, register a customer or switch to dark mode.
- Help for the page you are on
- Guided setup until every step is ticked
- Light and dark mode
Swipe the screenshot sideways to see the whole screen.
When a new order comes in
The portal plays a sound, the customer gets a WhatsApp update each time you change the status, and the kitchen or rider gets a printed ticket.
- Your order #1043 is on its way. We’ll let you know once it’s delivered.
Customers stay in the loop
Move an order to Confirmed, Processing or Out for Delivery and the customer gets that update on WhatsApp, in the same chat.
GREEN BASKET MART
DELIVERY COPY
#1043
Ayesha Khan
Ph: +923005550142
House 12, Street 4, DHA Phase 5
2 xMineral Water 1.5L x 61,080
1 xBasmati Rice 5kg2,350
1 xFarm Eggs (Dozen)420
TOTALRs 3,850
Note: Please ring the bell twice.
Tickets for the kitchen and the rider
Kitchen order tickets (KOT) and delivery copies print on 80 mm or 58 mm thermal printers. Mark one device as the print station and every new order prints itself.
Your statuses, your words
Start with these, rename them, or add your own.
- Order Received
- Order Confirmed
- Processing
- Ready
- Out for Delivery
- + Delivered
- Phone and walk-in orders, entered in seconds
- Filters by date, status and source
- A daily summary report to print
- Unattended orders flagged with the waiting time
Works on your phone too
Open the portal in your phone’s browser. Check new orders, change a status from the shop floor and look up a customer, with the same sound and pop-up as on a computer.
Bring your products as they are
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Excel import
Download the template, fill it in, upload. Products, customers, categories and brands all import.
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Sync from your ERP or website
Connect a web API and keep products, customers and orders in step with the system you already use.
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Retail and wholesale prices
Separate price lists, plus carton, pack and piece prices for trade customers.
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Add-ons with their own price
Extras like “Karahi cut” or “Extra cheese” that the assistant offers and prices correctly.
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Divisions, categories and brands
Organise a large catalogue so you and the assistant find things fast.
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Local tax and currency
GST in Pakistan, VAT elsewhere, set per product, with prices in your own currency.
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Teach it your best sellers
Train AI takes photos, a short video and notes for the products customers ask about most.
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Out of stock in one switch
Turn a product off when it runs out and back on when it returns.
Basmati Rice Super Kernel 5kg
ITM-1 · Saffron Valley · Rice & Flour
In stock
RetailRs 2,350
WholesaleRs 2,210
GST0%
Keywords the assistant listens for
- chawal
- rice
- basmati
- biryani rice
What the assistant knows
Extra-long grain basmati, aged one year. Cooks fluffy, made for biryani and pulao.
Chicken Boneless 1kg
ITM-16 · Green Basket · Meat
In stock
Add-ons
- Karahi cut +Rs 50
- Cubes +Rs 80
A login for each person on your team
Add a branch for each location, create roles like Cashier or Rider and choose exactly what each can see and change. Staff sign in with their own username, so nobody shares yours.
- 13 permissions, from viewing orders to managing staff
- Staff can be switched off without deleting anything
- Billing and WhatsApp settings stay with the owner
Rider · Gulberg (Main)
- ISImran Shah
- WAWaqas Ali
- View Sales Ordersallowed
- Update Order Statusallowed
- Create & Edit Ordersnot allowed
- Delete Ordersnot allowed
- View Customersnot allowed
- Create & Edit Customersnot allowed
- View Product Cataloguenot allowed
- Manage Products & Pricesnot allowed
- View Categories & Brandsnot allowed
- Manage Taxonomynot allowed
- Manage Site Rolesnot allowed
- Manage Site Usersnot allowed
- View Analytics Dashboardnot allowed
Everything AI Cart does
The assistant
- Replies day and night
- English and Roman Urdu
- Voice notes
- Search by name, keyword or local word
- Prices from your catalogue
- Quantities, add-ons and changes
- Saved delivery addresses
- Repeat the last order
- Order status and history
- Cancel within a set time
- One reminder for a forgotten cart
- A delivery check after each order
- Protection against double orders
Orders
- One live list for every channel
- Sound, pop-up and desktop alerts
- WhatsApp updates on each status
- Your own order statuses
- Kitchen tickets and delivery copies
- 80 mm and 58 mm printers
- Phone and walk-in orders
- Filters and search
- Daily summary report
- Unattended-order alerts
- The customer’s note on every order
Catalogue and customers
- Excel import with templates
- ERP and website sync
- Divisions, categories, sub-categories, brands
- Retail and wholesale prices
- Carton, pack and piece pricing
- GST or VAT per product
- Keywords per product
- Out-of-stock switch
- Train AI with photos and video
- Customers saved from WhatsApp
- Quick customer lookup
Running the business
- Branches
- Roles and 13 permissions
- A login for every staff member
- Company profile, logo and banner
- Guided setup
- Help on every page
- Jump to anything with Ctrl K
- Light and dark mode
- Works on phones
- Any currency
- Plans, wallet and receipts
- Card or bank transfer
- Email-verified sign-up
How different businesses use it
Your customers already message you on WhatsApp. AI Cart turns those messages into orders your team can prepare, print and deliver.
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Restaurants, cafés and bakeries
WhatsApp food ordering with add-ons such as extra cheese, kitchen order tickets (KOT) that print as each order arrives, and status updates until the rider reaches the door.
A customer writes: “2 zinger burger aur 1 large fries, extra mayo”
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Grocery stores and supermarkets
Customers order groceries in their own words, like chawal, doodh or anday, and regulars repeat last week’s basket in a single message.
A customer writes: “5 kg aata, 2 litre doodh aur ek dozen anday”
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Wholesalers, distributors and manufacturers
B2B order booking on WhatsApp. Retailers order by carton, pack or piece at your wholesale prices, and every order reaches one portal instead of an order booker’s notebook.
A customer writes: “10 carton cooking oil aur 5 carton ghee bhej dein”
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Pharmacies
Regular customers reorder their everyday items by message, and your team checks every order in the portal before it leaves the counter.
A customer writes: “Pichli dafa wala order dobara bhej dein”
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Water and milk delivery
Customers top up with a one-line message, their saved address fills itself in, and riders see only their own branch’s orders.
A customer writes: “2 bottle 19 litre, same address”
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Fashion, electronics and retail shops
The assistant answers questions about sizes, colours and availability from your product notes, then turns the chat into an order at your listed price.
A customer writes: “Ye kurta medium size mein available hai?”
Pricing
Start free. Each plan includes a number of orders a month, and orders beyond it are paid from your wallet at a small price per order.
Free
Try WhatsApp AI ordering for a small shop.
$0a month
50 orders a month
- Up to 50 orders a month
- WhatsApp AI ordering assistant
- Product catalogue
- Order dashboard
Growth
For growing businesses taking orders every day.
$12a month
500 orders a month
- Up to 500 orders a month
- WhatsApp AI ordering assistant
- Multiple branches and team logins
- Thermal printing (KOT)
- Priority support
Business
Unlimited orders for high-volume businesses.
$200a month
Unlimited orders
- Unlimited orders
- WhatsApp AI ordering assistant
- Unlimited branches and team logins
- ERP / Web API integration
- Dedicated support
Prices are in US dollars. The portal shows them in your currency.
Pay by card or bank transfer, with a receipt for every payment.
Plans do not renew on their own. Stop paying and the plan ends when the period you paid for is over.
How we look after your data
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Each business kept apart
Your products, customers and orders are visible only to your own account and the team you add.
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Verified sign-up
Every new account confirms its email with a one-time code, and passwords are stored only as secure hashes.
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Logins with limits
Staff use their own sign-in, and each role sees only what you allow.
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Never sold
We do not sell, rent or trade your data. It is shared only with the services needed to run AI Cart, such as WhatsApp.
Questions shop owners ask
Something else? Write to us.
support@odoonic.com
What is a WhatsApp ordering system?
It lets customers order by sending a message to your WhatsApp number instead of calling or downloading an app. In AI Cart, an AI chatbot reads each message or voice note, builds the cart from your catalogue, confirms the total and address, and saves the order in your order management portal, where your team prepares it.
What do I need to start?
A WhatsApp Business number and your product list. The number is connected through Meta’s WhatsApp Cloud API; our team can set it up with you, and the portal shows a green light once the assistant is live.
Do I need the WhatsApp Business API?
Yes. AI Cart uses Meta’s official WhatsApp Business Platform (the Cloud API), not an unofficial workaround that can get a number blocked. You can connect your number from the portal through Meta’s own sign-up window, or our team can set it up with you.
Do my customers or my staff need to install an app?
No. Customers order from the WhatsApp they already have. You and your staff open the portal in any browser, on a computer or a phone, so there is nothing to install.
Which languages does the assistant understand?
English and Roman Urdu, typed or spoken in a voice note. Voice notes in Urdu are transcribed and answered in Roman Urdu, so every reply is easy to read on any phone.
Can it make up a price or a product?
No. It can only sell products from your catalogue that are in stock, and every price and total comes from your data. Replies are checked before they are sent, and the order summary is generated from the saved cart.
What happens when my plan’s orders run out?
Extra orders are paid from your wallet at a small price per order. If the wallet is empty, a grace period gives you time to top up before new orders pause.
Can my staff use it?
Yes. Add branches, create roles such as Cashier or Rider, and give each person their own login with the permissions you choose.
Does it work with my ERP or POS?
If your system has a web API, AI Cart can sync products, customers and orders with it. You can also import Excel sheets or work entirely in the portal.
Can I print kitchen order tickets (KOT)?
Yes. Turn on kitchen order tickets (KOT), delivery copies or both, and choose 80 mm or 58 mm paper. The device you mark as the print station prints each new order as it arrives.
How do I pay?
By card or bank transfer. For a bank transfer you upload the payment proof, and your plan or top-up is approved after a quick check. Receipts stay in the portal.
Can I cancel?
Yes. Plans do not renew on their own, so if you do not pay for the next period the plan simply ends. You keep it until the end of the period you paid for. See the refund policy.
Does it work in Pakistan and other countries?
Yes. AI Cart works in Pakistan and in any other country. Prices show in your own currency, such as PKR, AED, SAR, GBP or USD, tax is called GST or VAT depending on your country, and phone numbers are stored in international format.
Try it with your own shop
The free plan covers 50 orders a month and needs no card.
Prefer to talk first? support@odoonic.com